What should a publisher do if an order is received but the site’s price has significantly increased?

If a publisher receives an order on Vefogix and notices that the price listed at the time of the order is lower than the current or expected rate, here’s how to handle it smoothly:

Recommended Actions

Inform the Vefogix Team Right Away

Share the updated price with the Vefogix support team immediately.

The team will verify the difference and get in touch with the buyer directly.

Buyer Confirmation Process

If the buyer agrees to the new price, the order will move forward at the revised rate.

If the buyer declines, the order will be cancelled without any negative impact on the publisher’s account.

Discuss with the Admin

If the publisher had not updated the new prices in advance, the publisher can connect with the site admin, explain the situation, and request support.

Important Reminder

To avoid such situations in the future, always make sure your site’s prices are updated regularly on the Vefogix portal. This not only prevents confusion but also builds trust, keeps things transparent, and ensures a smooth ordering process for both publishers and buyers.

Updated on: 28/09/2025